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These are a few my recent iPod repair experiences.
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Dan Corbin and his wife own a watch and jewelry repair business here in Santa Rosa, California
with a website here . He 5th generation video iPod wouldn't turn on and go through the steps of booting up to operate. It was clearly the battery that needed to be replaced. That is the indicator of an aging battery, Lithium batteries in iPod applications have a tendency to lose 30% of their ability to hold a charge a year. So 3 years out on that declining curve made worse by over charging. The iPod needs a certain minimum amount of current to kick the hard drive platter into rotation. That initial motor turn on is the largest current draw the battery has to manage.
If the battery is old and weak and unable to re-charge due to age, it will not have enough current to turn the drive and kick the iPod into utility.
I replaced the battery, the part was $23 and labor was $40. Works perfectly now.
Fixed - Total cost $63.
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Jessie Simon lives here in Santa Rosa.
He called me because he had hearing from just the left side of headphones initially (which he had found a way to live with) but had recently lost hearing in both sides of his earbuds. That happened because he kept wiggling the headphone plug while in the jack to try to "fix" it.
He and his father came by at 6:45pm on Monday October 6th 2008 and I told him I would get it finished for him by 7:30 that same night, 45 minutes later.
I was finished on time and they came at *exactly* 7:30.
The headphone jack hold/lock switch was $28 and labor was $40
Fixed - Total cost $68.
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This one is different. James "Chip" Sorrell called from Charlotte, North Carolina
wanting me to extract the data, music from the hard drive his 5th Generation video iPod. This was an early 60GB model.
When it got here I tried all the non-data destructive techniques I know and none of them made a difference so then I went onto open the case to find out what was wrong physically with the drive.
It turns out the read/write heads had caught the edge of the drive platters and ripped off the armature. During the moment when the heads separated they also scored the platter. Data recovery at that point ended. There is no practical way to proceed when the disk itself is too damaged.
I contacted Chip and gave him a few alternatives.
"Options now all center on a replacement drive.
1) The drive can be replaced with a 30GB drive, that part is $60
2) The drive can be replaced with a 60GB drive, that part is $80
3) The drive can be replaced with a 80GB drive, that part is $100
Or also possible not repairing it and I can send it back with a $20 refund
Or even still... I always volunteer to by any iPod of that vintage provided it has a working logic board or hard drive for $65 which is 2 1/2 time what Apple gives for it as a trade-in. So that would mean $65 plus the $20 refund on the repair fee or $85"
His response was,
"I appreciate your efforts in trying to help out my sick iPod.
I think I will give up also.
If possible, could you sent it back as is?"
I'll always wonder if anything useful became of the parts that still worked, but sent it back with a $20 refund.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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