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These are a few my recent iPod repair experiences.
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Barbara Nelson called me from Charleston, West Virginia
Taken apart:
about her son's iPod. His 4th Gen 8gb Silver Nano had gone through the washer and she wanted to discuss sending it in to me be put back on its feet. It arrived a few days later. I was able to get all aspects of the device working except the scroll wheel. The logic board had been too damaged by the water to make any scroll wheel work on it again. I sent her this message,
"Barb,
This.. ummm.. I was not able to make a difference in the scroll wheel. All the parts of the iPod work except the scroll wheel. There was corrosion that damaged the logic board and scroll wheel jack. I thought I was able to clean it up but it didn't make a positive difference.
soooo I'll be sending it back tomorrow with a $20
It can still be used in a docking station where you have a separate remote control for it."
Though I am successful in 7 out of 8 Nano 4th Gen cases, I was not able to resuscitate this one.
The scroll wheel connection looked fine:
And back together, but not working:
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This next case didn't turn out the way I like.
Robert Batugowski sent in his iPod in from Dunedin, Florida. It arrived with a note that read,
"Frank,
I foolishly forgot that my 1 month old iPod Nano 16gb (I received it as a Christmas gift from my sister) was in my pocket with the earphone when I went in the water 2 days ago. I was in the water about 5 minutes and needless to say I'm feeling both stupid and lost. Apple is of no help. I called the nearby retail store in Tampa, Florida and was told that they will not even attempt repairs of water damage. I'm hoping that you will help me or at least give a direction to go in. The screen is black and there doesn't appear to be any power. I look forward to hearing from you. Thanks"
I took his iPod completely apart. I thought a new LCD screen might make the difference but his iPod logic board's LCD ribbon connection (remember this model uses a ribbon to a jack mounted on the LCD screen) was too damaged to work at all. That ribbon connector on the logic board is a non-replaceable part. A cynical person might think Apple (after 8 years doing it like everyone else) uniquely (because no one else has a jack put on the LCD) to increase the number of non-reparable iPods.
Taken apart:
Detail of the damage:
This one I returned with a $20 refund.
It cost him $20 to find out there was no way on earth that ipod would work again and I had to add one to my fatality column. I get very bummed when I loose a patient.
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Mary Shrum called me from El Verano, California which is a small town near Sonoma.
She had broken the LCD in her 5th Gen video iPod. She brought it by, dropped it off and went shopping in town for a while. An hour later I had it ready for her to pick up again.
The LCD was $33 and labor was $40.
Fixed - Total cost $73.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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