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The Process
About iSickBay
About Me, you may as well know about me... the perfectionist mad scientist
Arrange a repair of your device, the steps involved
How to Make Payment
What happens when you get my device... the iPhone, iPad or iPod?

You can
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(video/audio "call")
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(email in real time)
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OSX iMessage
(email in real time)
merely click the symbol to start the session

add me to your Snapchat!add me on Snap!


or Snap the code at left to add me on Snapchat
or you can Call toll free!!      1-877-iPod-Pro
or you can Call toll free!!      1-877-476-3776
About My Work
›iPad Repairs:
›iPhone Repairs:

›iPod Touch Repairs:
›iPod Nano Repairs:
›iPod "Classic" (hard drive model) Repairs:
›My Digital Camera Repairs
›My Cell Phone Repairs
› 1000's of Stories on Repairs I've done from all over the world. Pages -> 550|500|400|300|200|100|50
Customer Comments on my work
My Most Complex Patient Cases
›Ads I run on Craigslist
Other Services & Info
New Announcements & News
Opinions on some iPod models
How to Select a Used iPod
Where to Buy a NEW iPod CHEAPLY
Which Docking Station to buy???
What car adapter should I get???
Opinions on the Microsoft Zune
How To's and Tips
How to Reset Your iPod
Choosing an iPod Format
Format Mac iPod for PC
Copy iTunes Libraries
Add a folder to iTunes Library - Macintosh User
Add a folder to iTunes Library - PC User
How to Rip iPod Movies
My most complex iPod Touch "dropped in water" repair case ever

Charlie Archer is a previous customer and he emailed me about his 16GB iPod Touch.
The message read,

"Greetings again from Plentywood, Montana

My 16 gb touch took a dive last week. Clean water spilled onto its face while it was sleeping. Now it is dead.

Are you repairing ipod touches? and if so, how much do you think this would cost?"

I sent him back a message that I get about 70% of Touch models working again after water immersion and that it would be $60 to have me take a look at it.

He sent it to me and it arrived on the last day of October days before the election and before George returned home. After about 10 days he noticed things were taking longer than usual but also the news item on George returning after 13 years, so he knew why I was delayed in getting it back to him. He sent this message,

"I see on the internets that you were reunited with your missing cat.
Good for you.
I can imagine the joy.
Last year we had a best friend cat disappear. I very much miss her.
I am very happy for you.

Hope your harvest has gone well."

Charlie uses the word "internets" as means to make fun of John McCain and McCain's unknowledgeable use of the word. It's a joke we have about old people pretending to know about modernity.

Charlie's iPod looked very bad... really about the worst I've seen a Touch after water that was not a salt water immersion. I believed I had very little chance of making it work again but applied myself. These are shots of it as it arrived here.

On December 1st at 1:30PM I had given up and sent Charlie this message:

"Okaayyyy, I took yours apart before Thanksgiving and it looked pretty bad. I would have to say this looks about as bad as I have seen in terms of internal corrosion.

The fact is the screws were rusting in place and looking under some of the metal caps (RF shielding for the wi-fi connection) reveals something that looks more like a salt mine.

Yours is among the 20% of Touches I can't bring back to life, sorry.

I've worked on three Touch models in the past 2 days and yours is the only one I couldn't make walk again.

I'll be sending it back with a $30 refund on the $60 you sent in.


Harvest went well and George is gaining a bit of weight though we know he is really terminally ill. The job here for him at the moment is to make him comfortable.


He responded to that message twice, one was
"charlie archer wrote:

>> frank, don't send it.
>> Keep it for parts

The other I replied to

On Monday, December 1, at 8:33 PM, Frank Walburg wrote:

>> charlie archer wrote:
>>>> don't send it.
>>>> Keep it for parts.
>>>> and don't bother with the refund.
>>>> more trouble than its worth.
>>>> Keep it for those times when someone cant really afford it.
>>>> Or whatever.
>>>> The silver lining here is I will get a new one!
>>>> Woo hoo!
>>>> I am sure you will use the old pod wisely for parts.
>>>> Thanks for your time and trouble.
>> I got the message and thanks, donating the body to science is appreciated.
>> I'd like you to wait until you hear from me tomorrow before you buy a new one. I am still fooling around with this (you know I like a challenge!)
>> Let have over night on it still.
>> Frank

The next day I was able to make it all work again, the screen, battery, battery recharge circuits, Wi-Fi all of it. And I sent him this message:

"charlie archer wrote:

>> frank, don't send it.
>> Keep it for parts.

I need to modify my last message to you. As I think you know I am tenacious and will usually rise to challenge. I didn't give up working on your iPod and was able to get it all to work perfectly again.

I'll be sending it back to you working tomorrow.


After getting that message he came back with,.
"Wooo Hooo!!!!.
Thanks, Frank..
I use my iPod A LOT..
I've been missing it. Not quite complete anymore without one on my hip or in my pocket..
You are definitely the man!".

I don't give up easily. Charlie sent the 16GB iPod Touch and $60 and a bit of hope. For him it all worked and he his iPod back working for $60

Fixed - Total cost $60.

How to send your iPod Touch in for repair

Call 707-544-4400


email me at with questions or to set up a repair.


Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.

I'm in Sonoma County... Northern California wine country,

    Frank Walburg
    Service Court
    Santa Rosa, Ca 95403-3139

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