How to send you iPod Touch model in for repair|
Wrap the Touch in paper towels to protect the glass face.
BE CERTAIN TO INCLUDE, -->> your name, address, phone number and email address (a more practical way to reach people because of time zones) and a brief narrative as to what has happened.
It should take 4 stamps on a padded mailer or a plastic bubble envelope to get it from anywhere in the United States to here in about 3 days. Most Touch repairs I get done within a day so you will have a total "out of your hand and back into your hand again" experience of 7 maybe 8 days depending on where a Sunday falls (because the Post Office is closed).
If you are sending it because of water/liquid immersion it may take a day or two longer... the fact is, if I can't get it to work the first day or two, I keep working at it because I don't want to add "one more" to water fatality column. (But you can email at any time to see how it's going.) Read about my most complex iPod Touch case ever and you will see what I mean. Read here:
If you want it sent back to you using Priority Mail add $5.
If you want your iPod sent back using Priority Mail and Insured add $11
Send it along with a check for the needed cost of repairs, plus shipping back You are always welcome to call me to discuss the potential repair. Many clients mis-diagnose the problem.
(or you can PayPal in the funds by the time it arrives.) contact me for the PayPal address
Mail to the address below. If there is an unexpected discovery and somehow additional parts are required, I'll contact you by email and we will decide together if it's cost effective. If you move forward with the repair you can PayPal in the money for the parts, I'll know more once it's "in the operating theatre".
2145 Service Court
Santa Rosa, CA 95403-3139
More on methods of payment is here:
These are comments people have sent me after they received their iPod back fixed.
Here is how to bring your iPod Touch in.
email me at firstname.lastname@example.org
with questions or to set up a repair.
Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.
I'm in Sonoma County... Northern California wine country,
2145 Service Court
Santa Rosa, Ca 95403-3139