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The Process
About iSickBay
About Me, you may as well know about me... the perfectionist mad scientist
Arrange a repair of your device, the steps involved
How to Make Payment
What happens when you get my device... the iPhone, iPad or iPod?

You can
FaceTime me!
(video/audio "call")
iMessage me!
iOS iMessage
(email in real time)
iMessage me!
OSX iMessage
(email in real time)
merely click the symbol to start the session

add me to your Snapchat!add me on Snap!


or Snap the code at left to add me on Snapchat
or you can Call toll free!!      1-877-iPod-Pro
or you can Call toll free!!      1-877-476-3776
About My Work
›iPad Repairs:
›iPhone Repairs:

›iPod Touch Repairs:
›iPod Nano Repairs:
›iPod "Classic" (hard drive model) Repairs:
›My Digital Camera Repairs
›My Cell Phone Repairs
› 1000's of Stories on Repairs I've done from all over the world. Pages -> 550|500|400|300|200|100|50
Customer Comments on my work
My Most Complex Patient Cases
›Ads I run on Craigslist
Other Services & Info
New Announcements & News
Opinions on some iPod models
How to Select a Used iPod
Where to Buy a NEW iPod CHEAPLY
Which Docking Station to buy???
What car adapter should I get???
Opinions on the Microsoft Zune
How To's and Tips
How to Reset Your iPod
Choosing an iPod Format
Format Mac iPod for PC
Copy iTunes Libraries
Add a folder to iTunes Library - Macintosh User
Add a folder to iTunes Library - PC User
How to Rip iPod Movies
Has the Power On-Off button stopped working on your Touch...?

If the Power button on your Touch no longer works, then the On-Off/Volume wire harness has to be replaced

Ian Thonney is originally from north London England. When we were first on the phone, I asked if by any chance he was from Basingstoke, and he replied "No" without realizing that I had detected his accent within 8 miles of where he was from in England. I've spent a lot time on the phone with people and am a dialectician by hobby.

Ian works as a nurse at Kaiser nearby and lives in Sebastopol now (95432). The problem he needed help with was an 16GB iPod Touch 2nd Gen. It's power On/Off button had stopped working which meant he could turn it on using the Home key but had to wait for it to time out to shut off.

I've worked on this problem a few times. The difficulty stems from the way Apple chose to solve the On/Off problem. They use a black molded plastic button that the finger touches. To the back of that plastic button they have a metal disc that is held on by light weight adhesive. That metal disc is what comes in contact with the single pole single throw pushbutton they use to make the on/off closure. When I encounter this problem there is almost never anything wrong with the switch (which uses concentric contacts that are shorted closed with a domed metal cap to close the switch).

In almost every case the problem is the metal disc has become loose and slipped lower than it should leaving the hollowness of the button to fail to press and close the switch. Apple's objective in using the disc was to make the back of the button and the metal dome for the switch "non-wearing" surfaces, but using poor adhesive invalidates the thinking and gives the iPod owner the impression the device is "worn out" and needs to be replaced..... or did they.... wait a minute here.... or was the objective to

Okay, so there is a cynical side to me...

Anyway when someone approaches me about this problem... I charge them only my $60 labor to fix it. If parts are actually needed because it's the rare case of a failed switch not a slipped disc, I gift the part into the repair. In the case of the iPod Touch 4th generation.... the power switch and the volume up/down are all one very frail wire harness that is frequently severed when a novice tries to replace a broken upper glass (screen). Replacing that broken wire harness is a BIG tedious process. I don't gift in the part on a 4th gen power switch repair.

Works perfectly now, total cost was $60. Here's the Ian wry smile.... you can tell he's British can't you?

iPod Touch pricing
iPod Touch pricing
iPod Touch pricing
iPod Touch pricing

More on methods of payment is here:

These are comments people have sent me after they received their iPod back fixed.

How to send your iPod Touch in for repair

How to bring your iPod Touch in for repair

Here is an interesting case that shows the degree of intensity I exhibit at my work on hard drive based iPods

This is my most difficult iPod Touch case ever.

Call 707-544-4400


email me at with questions or to set up a repair.


Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.

I'm in Sonoma County... Northern California wine country,

    Frank Walburg
    Service Court
    Santa Rosa, Ca 95403-3139

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