How to send in an iPhone for Repair
Wrap the iPhone in paper towels to protect the glass face, if it's not already broken
BE CERTAIN TO INCLUDE, -->> your name, address, phone number and email address (a more practical way to reach people because of time zones) and a brief narrative as to what has happened.
It should take 4 stamps on a padded mailer or a plastic bubble envelope to get it from anywhere in the United States to here in about 3 days. Most iPhone repairs I get done within a day so you will have a total "out of your hand and back into your hand again" experience of 2 days if we use Express Mail between points or 7 maybe 8 days depending on where a Sunday falls (because the Post Office is closed) if we use first class mail.
If you are sending it because of water/liquid immersion it may take a day or two longer... the fact is, if I can't get it to work the first day or two, I keep working at it because I don't want to add "one more" to my water "fatality" column. (But you can email at any time to see how it's going.) Read about some of my most complex cases and you will see what I mean. Read here about my most complex iPhone water case ever
If you want it sent back to you using Priority Mail add $5.
If you want your iPod sent back using Priority Mail and Insured add $11
Send it along with a check for the needed cost of repairs, plus shipping back
(or you can PayPal in the funds by the time it arrives.) contact me for the correct PayPal address
Mail to the address below. If there is an unexpected discovery and somehow additional parts are required, I'll contact you by email and we will decide together if it's cost effective. If you move forward with the repair you can PayPal in the money for the parts, I'll know more once it's "in the operating theatre".
2145 Service Court
Santa Rosa, CA 95403-3139
More on methods of payment is here:
These are comments people have sent me after they received their iPods and iPhones back fixed.
Here is how to bring your iPhone in.
email me at email@example.com
with questions or to set up a repair.
Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.
I'm in Sonoma County... Northern California wine country,
2145 Service Court
Santa Rosa, Ca 95403-3139
Back to Top