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The Process
About iSickBay
About Me, you may as well know about me... the perfectionist mad scientist
Arrange a repair of your device, the steps involved
How to Make Payment
What happens when you get my device... the iPhone, iPad or iPod?

You can
FaceTime me!
(video/audio "call")
iMessage me!
iOS iMessage
(email in real time)
iMessage me!
OSX iMessage
(email in real time)
merely click the symbol to start the session

add me to your Snapchat!add me on Snap!


or Snap the code at left to add me on Snapchat
or you can Call toll free!!      1-877-iPod-Pro
or you can Call toll free!!      1-877-476-3776
About My Work
›iPad Repairs:
›iPhone Repairs:

›iPod Touch Repairs:
›iPod Nano Repairs:
›iPod "Classic" (hard drive model) Repairs:
›My Digital Camera Repairs
›My Cell Phone Repairs
› 1000's of Stories on Repairs I've done from all over the world. Pages -> 550|500|400|300|200|100|50
Customer Comments on my work
My Most Complex Patient Cases
›Ads I run on Craigslist
Other Services & Info
New Announcements & News
Opinions on some iPod models
How to Select a Used iPod
Where to Buy a NEW iPod CHEAPLY
Which Docking Station to buy???
What car adapter should I get???
Opinions on the Microsoft Zune
How To's and Tips
How to Reset Your iPod
Choosing an iPod Format
Format Mac iPod for PC
Copy iTunes Libraries
Add a folder to iTunes Library - Macintosh User
Add a folder to iTunes Library - PC User
How to Rip iPod Movies
How to send in an iPhone for Repair

Wrap the iPhone in paper towels to protect the glass face, if it's not already broken

BE CERTAIN TO INCLUDE, -->> your name, address, phone number and email address (a more practical way to reach people because of time zones) and a brief narrative as to what has happened.

It should take 4 stamps on a padded mailer or a plastic bubble envelope to get it from anywhere in the United States to here in about 3 days. Most iPhone repairs I get done within a day so you will have a total "out of your hand and back into your hand again" experience of 2 days if we use Express Mail between points or 7 maybe 8 days depending on where a Sunday falls (because the Post Office is closed) if we use first class mail.

If you are sending it because of water/liquid immersion it may take a day or two longer... the fact is, if I can't get it to work the first day or two, I keep working at it because I don't want to add "one more" to my water "fatality" column. (But you can email at any time to see how it's going.) Read about some of my most complex cases and you will see what I mean. Read here about my most complex iPhone water case ever

If you want it sent back to you using Priority Mail add $5.

If you want your iPod sent back using Priority Mail and Insured add $11

Send it along with a check for the needed cost of repairs, plus shipping back

(or you can PayPal in the funds by the time it arrives.) contact me for the correct PayPal address

Mail to the address below. If there is an unexpected discovery and somehow additional parts are required, I'll contact you by email and we will decide together if it's cost effective. If you move forward with the repair you can PayPal in the money for the parts, I'll know more once it's "in the operating theatre".

Frank Walburg
2145 Service Court
Santa Rosa, CA 95403-3139

More on methods of payment is here:

These are comments people have sent me after they received their iPods and iPhones back fixed.

Here is how to
bring your iPhone in.

Call 707-544-4400


email me at with questions or to set up a repair.


Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.

I'm in Sonoma County... Northern California wine country,

    Frank Walburg
    Service Court
    Santa Rosa, Ca 95403-3139

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