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The Process
About iSickBay
About Me, you may as well know about me... the perfectionist mad scientist
Arrange a repair of your device, the steps involved
How to Make Payment
What happens when you get my device... the iPhone, iPad or iPod?

You can
FaceTime me!
(video/audio "call")
iMessage me!
iOS iMessage
(email in real time)
iMessage me!
OSX iMessage
(email in real time)
merely click the symbol to start the session

add me to your Snapchat!add me on Snap!


or Snap the code at left to add me on Snapchat
or you can Call toll free!!      1-877-iPod-Pro
or you can Call toll free!!      1-877-476-3776
About My Work
›iPad Repairs:
›iPhone Repairs:

›iPod Touch Repairs:
›iPod Nano Repairs:
›iPod "Classic" (hard drive model) Repairs:
›My Digital Camera Repairs
›My Cell Phone Repairs
› 1000's of Stories on Repairs I've done from all over the world. Pages -> 550|500|400|300|200|100|50
Customer Comments on my work
My Most Complex Patient Cases
›Ads I run on Craigslist
Other Services & Info
New Announcements & News
Opinions on some iPod models
How to Select a Used iPod
Where to Buy a NEW iPod CHEAPLY
Which Docking Station to buy???
What car adapter should I get???
Opinions on the Microsoft Zune
How To's and Tips
How to Reset Your iPod
Choosing an iPod Format
Format Mac iPod for PC
Copy iTunes Libraries
Add a folder to iTunes Library - Macintosh User
Add a folder to iTunes Library - PC User
How to Rip iPod Movies
Earbud tip snapped off in your iPod Touch headphone jack? I can fix it!

Have your Earbuds snapped off in your Touch headphone jack?

I have a huge reputation for repairing iPhones and ipod Touch models that have been dropped in water. I also repair non-water immersed iPhones and iPod Touches. It the same skill set, with a bit less excruciating work :) The most common repair for these of course is a cracked upper glass or LCD screen.

When I repair your iPod Touch, all of your music, video and photos will still be there afterward. So will your contacts and calendaring and apps

The shank of any pair of earbuds has three connection points. The broader top most part is "common". It is also called the "Neutral" or "ground". The middle section is left side positive connection and the bottom most tip is the right side hearing's positive connection.

These parts have fine wire embedded in an injection molded plastic bed that is surrounded by the metal shank piece that makes contact inside the headphone jack.

Not always... but from time to time, the plastic at the tip weakens... or may have been a bad molding job and the tip separates leaving it in the "earbud jack" inside your iPhone or iPod.

This can happen even if with the pair that Apple included with the device. In some cases the manufacturer will give you a free set of replacements if you tell them the tip separated inside the device. But no one will remove the tip or pay to have someone do it for you.

Somewhere on the internet, people are getting the impression the solution is apply super glue to a paperclip and hope you can touch the tip back end and remove it. I've had to fix a pile of the problems that develop from that attempt before.

The proper way to handle the problem isn't isn't to try to pull it from the front, it's to push it out from the back.

I doubt that you know how to safely get in and do this, that's where I come in. Give me call and we can set up the repair.

I've made this repair many times. Below is an example of this problem I've corrected. In this case it's brand new iPhone 4G but the task and concept is the same for an iPod Touch model. If you have a touch with this problem, I can repair it.

Raymond Tantorelli called me from Sebastopol California (95432) about his *NEW* iPhone 4. The problem he had occurs in many devices even if you are using an expensive set of earbuds. I mean more expensive than the ones Apple sends with the phone.

The end tip which provides the left side positive connection for the stereo earbuds had broken off and now remained in the earbud jack. Catch this... even if it's an Apple set of earbuds, having it break off in their new device still constitutes "abuse" and abuse voids the warranty.

I see this problem repeatedly. I've fixed it in iPhones, iPod Touch models, iPod nano models, Classic iPods and now three times in iPads... I guess that runs the Apple table.

It requires the complete dismantling of the device and then pushing straight back out again on the the earbud tip to free it.

These are photos of the dismantling and correcting of the problem.

This is a photo of Raymond. I suppose, his phone is now "under warranty" again. Total cost was $60, to get the phone they would have charged him $550 to replace!!

This tip removal service is $60 which is my standard iPod Touch labor rate.

iPod Touch pricing
iPod Touch pricing
iPod Touch pricing
iPod Touch pricing

More on methods of payment is here:

These are comments people have sent me after they received their iPod back fixed.

How to send your iPod Touch in for repair

How to bring your iPod Touch in for repair

Here is an interesting case that shows the degree of intensity I exhibit at my work on hard drive based iPods

This is my most difficult iPod Touch case ever.

Call 707-544-4400


email me at with questions or to set up a repair.


Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.

I'm in Sonoma County... Northern California wine country,

    Frank Walburg
    Service Court
    Santa Rosa, Ca 95403-3139

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