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›The Process
FaceTime me!
(video/audio "call")
iMessage me!
iOS iMessage
(email in real time)
iMessage me!
OSX iMessage
(email in real time)
merely click the symbol to start the session

Call toll free!!     1-877-iPod-Pro
Call toll free!!     1-877-476-3776

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Call toll free!!      1-877-iPod-Pro
Call toll free!!      1-877-476-3776

›1000's of Stories on Repairs I've done
         from all over the world

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  ›My Most Complex Patient *Ever*

›Tech Support - Tips and Instructions

Contact Information

Time Zones and Work Load influence my ability to answer every phone call at the moment it comes in.
I, (Frank) personally answer every call that comes in on the 1-877-IPOD-PRO phone line. If you live on the east coast, I may still be asleep if you call early your time (which will be 3 hours earlier here). My friends know I am fairly ardent fitness buff. I may be away from here running, at the gym or on a bike ride. I use the Nike +iPod running system and go for runs most days, also spend about 6 or 7 hours a week at a gym *plus* I go for bike rides. If I don't answer your call and the answering machine isn't on, PLEASE EMAIL ME I will email you back right away, typically within minutes.

By Phone
1-877-iPodPro - (1- 877 - 476-3776)

By Mail
Frank Walburg
2145 Service Court
Santa Rosa, CA 95403

By email

Call 707-544-4400


email me at with questions or to set up a repair.


Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.

I'm in Sonoma County... Northern California wine country,

    Frank Walburg
    Service Court
    Santa Rosa, Ca 95403-3139

Repair, Reuse, Recycle, Be Green
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