Contact Information
Time Zones and Work Load influence my ability to answer every phone call at the moment it comes in.
I, (Frank) personally answer every call that comes in on the 1-877-IPOD-PRO phone line. If you live on the east coast, I may still be asleep if you call early your time (which will be 3 hours earlier here). My friends
know I am fairly ardent fitness buff. I may be away from here running, at the gym or on a bike ride. I use the Nike +iPod running system and go for runs most days, also spend about 6 or 7 hours a week at a gym *plus* I go for bike rides. If I don't answer your call and the answering machine isn't on, PLEASE EMAIL ME I will email you back right away, typically within minutes.
Because of my exercise routines, if you live in the area, call ahead to make sure I'm here if you want to discuss your iPod/Digital Camera/Cell Phone/Gaming Systems problem with me. For iPods, Cameras
and Phones you are free to use my "Emergency Patient Admittance System". There are padded mailers and work forms at the front gate of the iSick Bay. You can put your device in a mailer, put your
name and phone number on the work form, seal it and drop it in the Postal Mail Drop on the left.
By Phone
1-877-iPodPro - (1- 877 - 476-3776)
By Mail
Frank Walburg
2145 Service Court
Santa Rosa, CA 95403
By email
repair0110@isickbay.com
Directions
The Google Map link below provides a detailed orientation of my
location. If you would like to have door-to-door directions from
your place to mine, click on the 'To Here' link on the map.
Directions to iSick Bay at 2145 Service Court
Call Toll Free 1-877-iPod-Pro (1 - 877-476-3776) or email me
with questions or to set up a repair. I am here Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.
I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPhone or iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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