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The Process
About iSickBay
About Me, you may as well know about me... the perfectionist mad scientist
Arrange a repair of your device, the steps involved
How to Make Payment
What happens when you get my device... the iPhone, iPad or iPod?

You can
FaceTime me!
(video/audio "call")
iMessage me!
iOS iMessage
(email in real time)
iMessage me!
OSX iMessage
(email in real time)
merely click the symbol to start the session

add me to your Snapchat!add me on Snap!


or Snap the code at left to add me on Snapchat
or you can Call toll free!!      1-877-iPod-Pro
or you can Call toll free!!      1-877-476-3776
About My Work
›iPad Repairs:
›iPhone Repairs:

›iPod Touch Repairs:
›iPod Nano Repairs:
›iPod "Classic" (hard drive model) Repairs:
›My Digital Camera Repairs
›My Cell Phone Repairs
› 1000's of Stories on Repairs I've done from all over the world. Pages -> 550|500|400|300|200|100|50
Customer Comments on my work
My Most Complex Patient Cases
›Ads I run on Craigslist
Other Services & Info
New Announcements & News
Opinions on some iPod models
How to Select a Used iPod
Where to Buy a NEW iPod CHEAPLY
Which Docking Station to buy???
What car adapter should I get???
Opinions on the Microsoft Zune
How To's and Tips
How to Reset Your iPod
Choosing an iPod Format
Format Mac iPod for PC
Copy iTunes Libraries
Add a folder to iTunes Library - Macintosh User
Add a folder to iTunes Library - PC User
How to Rip iPod Movies
What Happens When I Receive Your Device

On Arrival
As soon as I receive your package, I will typically contact you by iMessage or email to let you know it has been received.

Often my preliminary telephone diagnosis of the device you proposed sending in is complete, but occasionally I find once I have the device in my hands that something may have been overlooked in the initial conversation. I'll contact you if I find this to be the case and give you a more accurate run down of the circumstances I'm managing.

If Parts Are Required
When I contact you, I'll let you know of any additional parts that will be required to make your device repair. I'll tell you what the additional charges will be (replacement parts prices) and ask you how you would like to pay the additional charges. In all but a few cases PayPal is the method of payment used for the needed additional parts. Many people have a PayPal account already and if you don't, there is method where I can get you set up in about 20 seconds (I've been told by customers who used it.)

If I need to order parts to fulfill the repair, I will give you an idea about the new estimated time of completion.

When Your Device is Ready
When your repair is completed, if you live in the area, I'll call you to let you know. Most people who bring their devices to me get them back with the repair finished the same day.

The exceptions to this are Data Recovery projects which can take 2 to 5 days, liquid immersion cases which can take 2 to 5 days and the iPad Air and iPad Mini which take 4 hours and may not be ready until the next morning.

If you sent it in to me for repair, I will ship it back to you at no additional charge.

Call 707-544-4400


email me at with questions or to set up a repair.


Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.

I'm in Sonoma County... Northern California wine country,

    Frank Walburg
    Service Court
    Santa Rosa, Ca 95403-3139

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