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The iPod Touch 1st, 2nd Gen or 3rd Gen headphone jack replacement
iPod Touch 1st, 2nd Gen or 3rd Gen headphone jack replacement
Apple has engineered several of their iPod models with the express intent that they never be repaired. When you open them up parts that could easily be damaged (and therefore compel additional repair) are high temperature soldered down to deliberately make a simple repair impossible. The iPod Touch and iPod Nano models are built with the intent that the battery, and the headphone jack will not be replaced.
So it has to be a real point of consternation to Apple that there are clever people like me who have the soldering skills to work around their obstacles and take care of these things.
I know about this problem and I've fixed it many times. It is from having the earbuds plugged into the headphone jack, dropping it and having it land on the earplug. This drives the plug far enough into the jack that it permanently destroys the right side hearing's positive connection so you can hear the left side only. At times when you wiggle the earbud plug you may seem to get hearing from both sides. What is actually happening is the plug is cross connecting the the left side to both the left and right side hearing producing mono left side in both earbuds.
Here is more information on that repair.
The replacement headphone jack part is $24 and labor/return shipping is still just $60 for this repair even though it's highly complex.
The complexity of the repair stems from how the jack is fastened to the logic board of the Touch. Apple has FoxConn (the sub-contractor that actually manufactures the iPods, iPhones and laptops) use a high temperature solder and basically "flash welds" the headphone jack in place. The high temperature de-soldering and soldering in of the new part is tricky, but I am passionate about getting peoples iPods working again so they don't have to buy a new one.
It should take 4 stamps on a padded envelope or a plastic bubble mailer to get it from there to here with a total "out of your hand and back into your hand again" experience (because of the soldering) of 9 maybe 10 days depending on where a Sunday falls. Since the Touch has a big glass front to it, wrapping it in paper towels to protect the front would be wise.
If you want it sent back to you using Priority Mail add $5.
If you want your iPod sent back using Priority Mail and Insured add $11
BE CERTAIN TO INCLUDE, -->> your name, address, phone number and email address (a more practical way to reach people because of time zones) and a brief narrative as to what has happened, telling me you need the headphone replaced.
Send it along with a check for $84
(or you can PayPal in the funds by the time it arrives) contact me for the PayPal address
Mail it to the address below. If there is an unexpected discovery and somehow additional parts are required, I'll contact you by email and we will decide together if it's cost effective. If you move forward with the repair you can PayPal in the money for the parts, I'll know more once it's "in the operating theatre".
Frank Walburg
2145 Service Court
Santa Rosa, CA 95403-3139
More on my fees is here. The $60 labor fee always includes return shipping (except international where it's $15 more and they are sent back Global Priority Air) and you get a refund of half ($30) if somehow I can't or it's impractical to do the repair.
http://www.isickbay.com/fee_structure.shtml
More on methods of payment is here:
http://www.isickbay.com/payments.shtml
These are comments people have sent me after they received their iPod back fixed.
http://www.isickbay.com/payments.shtml
My most complex iPod Touch case ever
http://www.isickbay.com/call--1-877-IPOD-PRO/recent_fixes/recent_fixes_13.shtml
How to send your iPod Touch in for repair
http://www.isickbay.com/call--1-877-IPOD-PRO/touch/touch_send_it_in.shtml
Call Toll Free 1-877-iPod-Pro (1 - 877-476-3776) or email me
with questions or to set up a repair. I am here Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.
I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPhone or iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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