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Recent iPhone liquid or water immersion repairs successful, iPhones dropped in water or put through the washing machine
People send me their iPhones from all over the world for water exposure
I charge $60 to go through a water immersed iPhone to get it to work.
Water cases are complex and successful on a case by case basis. I never know if I can bring them back to life or not until they are here and I examine and try. Sometimes it is merely a thorough processing of the device for corrosion which is just $60. Other times one (or more) parts has actually failed and needs to be replaced to bring it back to life.
If I can't get it working perfectly you get the device back with a cash refund of $30 and the knowledge there was nothing on planet earth that would have gotten it working again.
There is a time aspect associated with liquid immersion that makes a difference. You and I will never know if it can be made to work until I see it take it apart and try. It is important to get it to me as soon after the event as possible for best results. This is also not a 'while you wait' repair since I need to disassemble the device and thoroughly process out the moisture difficulties before I can learn what 'treatment' is required and the prognosis. For the $60 fee ($30 if I can't make it or it's so bad you elect not to repair it ) it is cheap to learn the truth. Read the quote at the top of the page from Chad Krueger about his iPod dropped in a river here:
http://www.isickbay.com/call--1-877-IPOD-PRO/comments/comments.shtml
Here is more information on water cases that I have handles in general, nearly 2000 so far
http://www.isickbay.com/call--1-877-IPOD-PRO/water/water_immersion.shtml
Here is an interesting case that shows the degree of intensity I exhibit at my work
http://www.isickbay.com/call--1-877-IPOD-PRO/recent_fixes/recent_fixes_13.shtml
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These are some of my iPhone water immersion cases
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Jessie Morris works for Cal Fire and lives in Petaluma, California.
Cal Fire is the fire fighter aspect of the California Division of Forestry. His wife Jennifer was driving their Suburban one day and had to hit the brakes suddenly. When this happened her iPhone slid off the arm rest it was on and into a mug of hot tea in the cup holder. They had heard about from another Cal Fire person Eric Hoffmann who had a failed scroll wheel in his 5th Gen video iPod, which was actually water damage that I couldn't make any better.
In Jennifer's case I was able to get the iPhone 3G to work perfectly again. She relies on the camera in the iPhone... a lot and making the camera was considered by her the point of success. This is a shot of the phone with it's camera focussed on my work area.
The labor was $60 and the came back to her with everything on it intact. This is Jessie and his daughter Brooklynn Clair picking the finished iPhone up, Happy Days.
Fixed - Total cost $60.
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Dillon Yonash emailed me from here in Santa Rosa, California about an iPhone.
The message read,
"Do you do iPhone 3G water submersion repairs?
- Dillon"
I have a policy of responding to any email I read at the moment I read it. That keeps me from having to wonder if I've overlooked sending a replay to anyone. I sent Dillon a replay within a minute of receiving the message and got back this reply,
"Hey Frank,
Thanks for the quick reply. I went searching for you based on the recommendation of a friend.
I'm actually in Sonoma County and will be in Santa Rosa tonight. I can drop the phone by, but it'll probably be pretty late. Is there a drop box that I can use? What should I include with the phone (power cord)?
It fell into a toilet yesterday night. I couldn't get it to power off and stay off (there was obviously a short of some kind as it would cycle on and off). I just let it die over night, and have not tried to turn it back on again. There is water condensation in the camera eye on the back.
Thanks,
Dillon"
Later that day Dillon brought it in and I began work on it. By late the next day I had it working again.
It cost Dillon $60 to get the iPhone back working perfectly again.
Fixed - Total cost $60.
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Leif Erkilla lives here in Santa Rosa
and called me because he found my number in the local phone book in the business directory pages. His wife's iPhone 3G went through the washer the night before and he wanted it repaired. It was kind of a strange phone call because he just assumed all iPhones were repairable no matter what had occurred to them and somehow merely felt water immersion was just one more thing to manage this way.
At no point did he realize on the planet I am the guy people send their devices to for repair after they have been dropped in water, soup, hot tub or put through the washer.
Notice these interior shots where you can still see the water in the phone.
He brought it by an hour later and left it off with the $60 fee I charge to fix phones. Later that afternoon I had it working again. Ii had water trapped in the layers of the LCD but that really wasn't problem enough to worry about *plus* I have experienced instances where the water effuses from the LCD and it all clears up.
This is a shot of the screen.
He came by moments after I called to say it was ready. She (his wife) apparently was thrilled which makes his life easier ;)
Notice we 3 bars and a 3G connection.
Fixed - Total cost $60.
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Dimitri Sleem called me from Fayetteville, North Carolina to discuss a device he had put through the washer.
As we talked I got the impression we were discussing a 4th Generation Nano and sent him instructions on that. What arrived several days later was a 4GB 1st Gen iPhone that I think was his son's
I went to work on it and was able to get it again completely. One obstacle I had was that I needed to run a restore, in essence wiping out everything on it. After you do one of those you also have to reactivate it, a complex process involving a credit card but I wasn't going to use mine.
I emailed him I had it working and got back this message,
"Thank you for fixing the phone. When we get it back we can then have the service provider help us with the reactivation.
My family already knows of your existence but I'll let my friends know about you too in the event that they "drown" their phone."
Total cost for Dimitri was $60 to get his iPhone back working perfectly.
Fixed - Total cost $60.
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