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Call toll free!!     1-877-iPod-Pro
Call toll free!!     1-877-476-3776



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Call toll free!!      1-877-iPod-Pro
Call toll free!!      1-877-IPOD-PRO

›1000's of Stories on Repairs I've done
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›Tech Support - Tips and Instructions
I had been repairing iPods since 2003 and then in 2007 I added iPhone repairs to my services.

iPhone upper glass/digitizer repair - Usually done in 40 minutes if a 4 Series or less than 10 minutes if it's a 3G or 3GS model. This repair is a while you wait repair.




The most frequent part of an iPhone to break is the Upper Glass. This is the part the finger actually touches when you use it. laminated directly to the bottom of the upper glass so it re,mains in perfect -relative- position to the lower LCD is the iPhone digitizer.

The digitizer interprets your finger movements relative to the icons and screens presented on the iPhone's LCD and makes the iPhone operate.

The upper glass and digitizer are a single part. Here are examples of what a broken upper glass/digitizer look like:



In the 3G and 3GS models, it's rare to break both the upper glass *and* the LCD. You would have to drop something hard on the phone to break through both parts, but it does happen. Typically it's only the upper glass on the 3 Series.

The iPhone 4 and 4S have the entire display assembly made as a single part is quite frail. Apple chose to use flame tempered glass for the front and back, which is quite brittle. Very little stress on the front or rear glass will cause it to shatter and because it's flame tempered it breaks out leaving sharp edges that can cut your finger or ear. Because that "Retina Display" is a single part the repair obligates the glass, digitizer and LCD to all be replaced at the same time. It's kind of pricey and takes 4 times longer to effect the repair.
The 4 Series phones have parts made in Black or White. The i4 has two separate models... and AT&T model and a Verizon compatible model. You will need to know what carrier you have to set up the repair. The i4S has a single model that covers all network carrier types.

iPhone repair pricing
iPhone repair pricing
I have parts ready so I can so the repair and get you back at work and life in just 15 minutes. Sit down, experiment with an iPad we have here and have a complimentary expresso. 15 minutes later, you'll leave coffee'd up and happy with your *new* iPhone.


I'd like you to call so we can set an appointment. I don't want to over book my time and make you wait unnecessarily, (you may even be driving quite a distance). My phone number is easy to remember 1-877-iPod-Pro

Here is how to bring your iPhone in for repair or battery replacement

Here is how to send your iPhone in for repair or battery replacement




Call Toll Free 1-877-iPod-Pro (1 - 877-476-3776) or email me with questions or to set up a repair. I am here Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.


I'm in Sonoma County... Northern California wine country.

If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPhone or iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an email just to make sure I have on hand whatever parts your repair will require.

Send the device to:
    Frank Walburg
    2145 Service Court
    Santa Rosa, Ca 95403-3139
Methods of payment



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