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The Process
About iSickBay
About Me, you may as well know about me... the perfectionist mad scientist
Arrange a repair of your device, the steps involved
How to Make Payment
What happens when you get my device... the iPhone, iPad or iPod?

You can
FaceTime me!
(video/audio "call")
iMessage me!
iOS iMessage
(email in real time)
iMessage me!
OSX iMessage
(email in real time)
merely click the symbol to start the session

add me to your Snapchat!add me on Snap!


or Snap the code at left to add me on Snapchat
or you can Call toll free!!      1-877-iPod-Pro
or you can Call toll free!!      1-877-476-3776
About My Work
›iPad Repairs:
›iPhone Repairs:

›iPod Touch Repairs:
›iPod Nano Repairs:
›iPod "Classic" (hard drive model) Repairs:
›My Digital Camera Repairs
›My Cell Phone Repairs
› 1000's of Stories on Repairs I've done from all over the world. Pages -> 550|500|400|300|200|100|50
Customer Comments on my work
My Most Complex Patient Cases
›Ads I run on Craigslist
Other Services & Info
New Announcements & News
Opinions on some iPod models
How to Select a Used iPod
Where to Buy a NEW iPod CHEAPLY
Which Docking Station to buy???
What car adapter should I get???
Opinions on the Microsoft Zune
How To's and Tips
How to Reset Your iPod
Choosing an iPod Format
Format Mac iPod for PC
Copy iTunes Libraries
Add a folder to iTunes Library - Macintosh User
Add a folder to iTunes Library - PC User
How to Rip iPod Movies
iPhone 3G and 3GS & iPhone 4/4S LCD replacement repair - Usually done in less than an hour if you bring it by or can be flown out the same day fixed if you send it into me.

Occasionally... very occasionally someone breaks the LCD in their iPhone. This is typically when the thing has been dropped so hard the upper glass/digitizer is pierced and strikes into the LCD breaking it. Less frequently they have to be replaced from water damage.

The LCD rests on a steel backplate behind the upper glass and digitizer. It has two protruding pins that fasten into the steel bed to make its position fixed and relative to the digitizer. The LCD presents color information which you react to with your finger tip on the upper glass. The two parts must over lap perfectly or your finger will not "operate" or "manage" the programs and their information the through the LCD.

Again, the digitizer interprets your finger movements relative to the icons and screens presented on the iPhone's LCD and makes the iPhone operate.

Here are examples of what a broken LCD only would look like:

iPhone 3G/3GS - The LCD replacement repair for the 3G and 3GS are in the table below.

if you need the upper Glass/digitizer *and* the LCD replaced for a 3G or 3GS model the pricing is there. Only rarely (when something has fallen onto and through the upper glass) do you need both. There is also "plus battery" pricing if you think your battery isn't holding a good enough charge. the 'plus battery' pricing is the column to the right.

iPhone repair pricing

If you have an iPhone 4/4S the display assembly is a more elaborate and expensive problem.....

Pricing for the upper glass/screen repair for the 4 series models is in the table below. I also include the pricing if you want to have your battery replaced at the same time. That "plus battery" column is to the right of the screen replacement column.

iPhone repair pricing
Let's get some distressing news, about the iPhone 4 series out of the way.

I *do* replace the smashed front screens on iPhone 4 models. The replacement takes about 45 minutes, considerably longer than the 3G and 3GS. It is also considerably more expensive.

The iPhone 4 has a few things going on that may not be obvious when you get it.

1) The Retina Display introduces some problems. The display has 4 times more resolution than the 3G/3GS. In order to make it operate correctly Apple had to make the digitizer line up over the LCD perfectly, on a pixel for pixel basis. If they weren't lined up perfectly then the instance of you getting the "D" instead of the "S" would be even greater than it is already.

To make the digitizer (which interprets finger movement) line up perfectly over the LCD so mistakes are minimized, Apple had the Upper Glass (the part your finger touches), the digitizer (the part that interprets finger movement on the upper glass) and LCD screen (which displays the color information you interact with... apps/icons) all glued together.

Because those parts have to all be replaced together, the "screen repair" (which in the 3G/3GS meant upper glass and digitizer only) is much more expensive.

Also the glued together "retina display" cuts manufacturing costs. In the 3 series 6 tiny screws and double sided thermal tape held the parts together. That actually allowed any of the pieces to be replaced singly. It also meant a lot more time was used to build that sub-assembly, I don't even think the 3 series display assemblies could be built by machine. However the 4 series displays are easily blown out by machine. You need to remember... Apple doesn't have 3rd party "authorized iPhone repair dealers" anymore than they have "authorized iPod" or "authorized iPad" repair dealers. ( Apple being the first party, you being the second party and me or an Apple dealer being the 3rd party. With iOS products, they are sent to Apple for repair... and no where else. And that is only if they are under warranty still. Apple doesn't manage repairs for any devices not still under Apple Care (warranty).

In the case of a phone that needs repair, you are handed or sent a new one. They may call it refurbished but it isn't. They use the term refurbished to infer it being a lesser model and so they don't have to explain why they have perfectly new but out of date models on hand for people.

Since Apple doesn't repair returned phones (they are destroyed, or they are palletized, sent out of the country where they can be resold provided they aren't sold back in the US thereby cannibalizing a new iPhone transaction. ) choosing to use a single part to save labor fits into the broader income stream.

2) The other thing not obvious about the i4 is that it uses tempered glass on the front and back of the phone. Fire tempered glass is designed to break and then crumble away making the need to replace the broken glass more acute than the earlier 3G/3GS. In those models the device would work for quite a while with a crack in it. The new i4 model has glass that begins to fall out after being smashed.

3) The i4 has been calculated, (because of the way it's constructed with a cold forged, NC milled metal frame, and tempered glass front and back) to be 5 times more likely to break the front glass in a casual drop than the 3GS.

If you were thinking of waiting for the i5 to come out next June 12th.... you're smarter than 165 million people who have already got the i4/i4S. The i5 is already reported to have a new look and form factor, wait for it if you can.
I have parts ready so I can do the repair and get you back at work and life in just 15 minutes (unless it's an i4). Sit down, experiment with an iPad we have here and have a complimentary espresso. 15 minutes later, you'll leave coffee'd up and happy with your *new* iPhone.

It would be nice of you to call so we can set an appointment. I don't want to over book my time and make you wait unnecessarily, (you may even be driving quite a distance). My phone number is easy to remember 1-877-iPod-Pro

You can either bring or send your iPhone to me.

Here is how to bring your iPhone in.

Here is how to send your iPhone in.

More on methods of payment is here:

These are comments people have sent me after they received their iPod back fixed.

My most complex iPhone water case ever

Call 707-544-4400


email me at with questions or to set up a repair.


Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.

I'm in Sonoma County... Northern California wine country,

    Frank Walburg
    Service Court
    Santa Rosa, Ca 95403-3139

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