Technical Support - Tips and Instructions
iSickBay is a device repair business. In an effort to provide more comprehensive service to my customers, I have created several pages with technical support information. Also included are pages offering tips for enjoying the best experience with your device.
I do not offer telephone technical support for Apple or other devices. In certain circumstance, I will pre-arrange a telephone appointment with a customer for a fee of $60 (paid in advance of the session via PayPal).
To reach technical support for apple products, visit their website at: www.apple.com.
Call Toll Free 1-877-iPod-Pro (1 - 877-476-3776) or email me
with questions or to set up a repair. I am here Monday through Friday from 10am to 7pm, and Saturday & Sunday noon to 6pm.
I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPhone or iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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