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These are a few my recent iPod repair experiences.
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Jean Frye from Pittsburgh, Pennsylvania
sent her son Wyatt's 2nd Gen 32GB iPod Touch into me to get repaired for water damage. It had happened weeks earlier. I mention on the site and all the time on the phone, making a water immersed iPod work faithfully again is really about getting it to me (or someone like me) that can open the device deal with all the water damage. There are times when you iPod seems to be okay afterward, but it's temporary because the water developing the lead oxide corrosion is still in place on the logic board and beneath the surface mounted integrated circuits on the logic board. I can tell you the number of times someone has sent me a message saying their iPod is "okay after all" and then contact me later because they found it all hard to believe. A recent case was Jana Stockwell, her email to me read as follows,
"Hello,
I stumbled across your website while panicking over my 30G ipod video.....
It took a split-second, unplanned excursion into my toilet.
I did the rice trick for 24 hours, and it appears to be working again. Do you still think I should send it in to be looked at?
Thanks!
Jana
ps - I really enjoyed your website."
I responded with this,
"It is very un-likely to continue working. At some point not having it taken apart and having the water processed out will claim it's life. The water did go through the hole on the right side of the docking and it won't come back out through because of water surface tension.
Here's the thing, when it fails due to lead oxide corrosion, it won't appear to you to have been the cause. You will think it's something else and never tie it back."
A few days later I got this,
"Dear Frank,
You were right.... I put my iPod back in the rice for a second day, for good measure, and now the only response I can get is "Please Wait. Very Low Battery." on a very dark screen (no backlight).
Is there hope? My iPod is a 30GB 5th gen iPod w/video.
Do you think you can fix it for $40?
Thanks again.
Jana"
Timing is critical. Anyway back on Jean's $400 32GB iPod Touch 2nd Gen... She sent a letter with the iPod that read, it had been dropped in a toilet and,
"Wyatt had heard that putting it in rice would help so he did that for a couple of days. Then he had it wrapped in a towel and put it in front of fan for another couple of days. It has sat on his desk since then."
I keep telling people that rice immersion as desiccant is a continually perpetuated urban myth that takes life giving time away from ever making the iPod work again. The fellow that showed this in a video on the internet had a slight water exposure not a water immersion.
I was not able to get Wyatt's iPod working again and sent it back with a $30 refund.
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Michael Bowman is friend of Angela Alexander who lives in Calabasas, California.
He lives in Oakland and they met on the internet. I've fixed his iPod once before. This time he had something else in mind. He has a 30GB 5th Generation video iPod and wanted the have the hard drive upgraded to an 80GB size. I spoke with him on the phone to test his resolve in this. The issue for me is the battery in a video will play music for 18 hours before it has to be recharged, which most people do using a USB cable connected to their computer. The 30GB drive itself will hold 850 hours of music. Which means the iPod will be connected to his computer 20 times for at least 30 hours of recharging while working his way through *just* the 30GB of music. It takes just 6 seconds to change 100's or 1000's of songs by deleting or adding playlists making a 30GB really a 3TB drive since the volume of files greatly exceeds the battery life/utility.
He was not dissuaded by "Frank's iPod Theory". The drive was $100 and labor/return shipping was $40
Fixed - Total cost $140.
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Janie Wilburn called me from Atlanta, Georgia
about her 30GB white video iPod. Her battery life had been getting shorter and shorter and finally she was convinced it needed to be replaced. I outlined the "sending it in process" to her and followed up with an email summarizing the steps again.
It arrived a few days later and she was spot on in her analysis. The battery and only the battery was the cause of her problems.
Her iPod works perfectly now. The battery was $19 and labor/return shipping was $40
Fixed - Total cost $59.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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