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These are a few my recent iPod repair experiences.
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Lynn Dye reached me by email from Edmond, Oklahoma.
it read,
"Hi - I found your website while surfing around trying to figure out what exactly was wrong with my 5th gen video ipod. I got caught in some heavy rain and although it was in my pocket, it got wet. I plugged it in to synch and nothing happened. We decided to try replacing the battery and we also put it in a bag of rice. Then I was able to turn it on and attach to my computer successfully. However, the screen/display is toast (as in the display on your website).
Do you think you can get this back into working condition? From your website, looks like your price is $73 - is this right? What's your workload like right now?
Thanks.
L Dye"
However, and I don't think this was an accident. I think someone was trying to make an 'improvement" in battery performance time by using the larger capacity battery instead of the correct, (think ToolTime and Tim "the toolman" Taylor). And this is not the thinking of any woman I know, so she's protecting a man.
So she had to get an LCD ($33) and a battery ($23) and $40 labor/return shipping for a total of $96
Fixed - Total cost $96.
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James Oldakowski called one morning from Fremont, California
to go over how long it would take to repair and get back his iPod.
He has a 5th Generation video iPod that he broke the LCD on. I mentioned the turn around time from all points of the San Francisco Bay Area when sent through the mail to be, total round trip 4 days.
He thought it was also time to replace the battery as long as it was here and open.
The battery was $23, the LCD is $33 and labor with return shipping was $40.
It arrived Monday April 29 2008 and was finished and sent back the next day,
Fixed - Total cost $96.
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Carl Bettag called from San Francisco, California
and we spoke about his iPod. What it needed wasn't perfectly clear but we settled on it being either the logic board or the hard drive, this just after he replaced the battery in it himself. He sent his 4th Generation iPod in a day or two later and I went into the deeper analysis.
It proved to be the logic board and another one cost him $20.
I migrated all the parts to another logic board and it was sent back. Total cost? $20 for the part and $40 for
the labor/return shipping.
Fixed - Total cost $60.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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