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These are a few my recent iPod repair experiences.
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Emily Guajardo's 5th Generation iPod found it's way through the washing machine
and her mom Denise gave me a call from Houston, Texas on January 3rd 2009 to discuss what could be done. I went through the possibilities and process of sending it in. The next day I got email stating she had put it in the mail to me.
I arrived on January 7th 2009 and I spent the afternoon working through it. I was able to get it to work completely and perfectly. It didn't require any parts replacements.
The total charge for her to get her iPod back working perfectly was $40.
Fixed - Total cost $40.
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Jared Caldwell called me at 7:30pm on Friday January 2nd 2009 from Mirabel Park near Forestville, California
about his 5th Generation video iPod. He wanted to know what it would cost and how long it would take to replace the battery in it. I explained I do this during daylight hours and we continued with the discussion. He was going to buy this iPod from a friend but when the friend showed it to him, it didn't work. The iPod wouldn't turn on, fluoresce the screen, and was also opened up. Those things are what lead him to the "needs a battery" diagnosis. He mentioned he could get a battery a bit cheaper and basically decided while were on the phone that he would a battery and install it himself. I warned him very few civilians get in and work on an that model iPod without destroying the connections on the logic board the first time they try. It was quite possible he would destroy the logic board in his attempt.
The next Wednesday, January 7th, I got a call from him. He wanted me to replace the battery and we set up an 11am appointment. After he dropped it off I remembered that he had it opened before and went to see what condition it was actually in. The moment I had it open, I realized why it didn't work, the iPod had been dropped in water a long while ago. The interior was covered with lead oxide corrosion. I called him to let him know actually what the problem was but said I would do my best to make it work since this was my particular expertise.
A couple of hours later, I was able to get it to work... all of it, the LCD the logic board, the battery recharge circuit and the hard drive. The front faceplate needed to be replaced because the method used to open the iPod were extremely brutal. It was also missing the rubber bumpers that protect the voltage coils/loops near the docking port.
It also needed a new battery after all. The battery was $19, the faceplate was $6, the smal parts were free and
labor was $40. It was a total of $65 to get a perfectly working, previously hopeless iPod working again with a new battery in it.
Fixed - Total cost $65.
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Mike Sheridan emailed me from Sacramento, California
... well Fair Oaks a suburb of Sacto. His daughters Nano 2nd generation had a faulty LCD screen. We conferred by email and he sent it in with $67 in cash to correct it. When I got it opened the problem was more clear. There was an unbelievable amount of corrosion beneath the LCD at its logic board ribbon connection jack *and* no where else on the logic board. I sent an email to Michael about this and he replied,
"Believe it or not, I think that is sweat damage. It belongs to my daughter, and she tucks it into her bra (I assume, facing inward) while running!"
I wasn't able to get the LCD to work, or the logic board to work again, even with a new LCD.
Since that basically is a new iPod I sent it back to him with $47 in cash as a refund on being unable to repair it.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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