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These are a few my recent iPod repair experiences.
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Brett Peterson works in Napa, California
for the wine bottle cork company, Vinocor USA. He lives in Saint Helena and had dropped by with his 2nd Gen iPod Nano.
He described the problem he was having as no music but instead he heard crackling through the headphones.
I disassembled his iPod checked out all the connections, looked for water damage (there was none) and anything else
that might have made the difference.
I found nothing, the amplifying circuits work, the crackling gets louder or softer as you adjust the volume.
The scroll wheel and memory seems to work. The device boots, song selection an play seems to work. The play
output is not finding its way to the amplifying circuits.
This one I was not able to fix and Brett got a $20 refund when I returned the iPod to him.
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Matt Weikal gave me a call. He lives here in Santa Rosa
and had "heard about me". In town here, I am getting a growing reputation. His daughter's 3rd generation Nano iPod,
that he gave her on Christmas 2007 just 3 weeks ago.
His dog found the iPod and crunched it in his teeth breaking the LCD screen so he brought it to me. These third Gen
Nano's are a bit difficult to open. Apple is making the repair of each successive iPod family a bit more difficult.
(I personally think the harder the iPod is to repair, the easier it is for Apple to trash compact, rather than refurbish,
them once they have been surrendered as a trade-in or brought in for an "out-of-warranty" repair... which costs $210
while a new version of the same device sells for $250.)
Anyway, Nano 3rd Gens are difficult to open and they because of the series of hooks (on the front face) and loops
(on the metal backplate) they to draw the case closed. Because the back comes off with difficulty, it sometimes
leads to the backplate becoming "racked" (out of square) or warped (rippled rather than smooth edges).
About 75% of the time there is no problem, I'm pretty good and very patient, but there is a percentage that will
never quite look factory good. On the other hand having a screen that you look at creating an iPod you can use is
to me more valuable than the cosmetics.
The LCD replacement for Matt worked out nicely. The back came off pretty cleanly and went back on to near factory new fit.
This is the original shot I took of the device opened to have the LCD
replaced and Matt's daughter Nicole happy to get her iPod back working again.
Fixed - Total cost $73.
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Jason Saltzman lives in Rohnert Park, California
He called to describe the problem he was having and it wasn't clear what the problem was. He was getting the
starry eyed sad face, on a video iPod so it was either going tho be the logic board or hard drive. I asked him to bring it in.
Within a 2 minutes of seeing it I had open, was testing the components and had established the drive has
suffered permanent mechanical failure.
I offered him a replacement at $60, he also needed a new battery at $23 while i was in working on things and the Labor was $40.
He came back for it the next day when I had it all ready for him.
Fixed - Total cost..$123.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-iPod-Pro (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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