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These are a few my recent iPod repair experiences.
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Mike Clites sent me an email from Cumberland, Maryland that read,
"Please contact me about sending my ipod touch in for repair.
Thanks, Mike."
I'm beginning to recognize short messages sent to me as what they are... simple text messages masquerading as an email. Mike sent his 1st Generation Touch and used PayPal to send in the $60.
I haven't seen his problem before. Basically every part of the iPod except the aspect of the logic board that ran the LCD display. I was not able to get any LCD to work with it and the LCd jack had evidence of damage at all.
Ultimately I refunded $30 of the $60 he had sent since the only way to make a difference required buying a new iPod.
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Tony Pierce is a tatoo artist in Walnut Creek, California
who called me from Petaluma California with a monumental sent of problems he needed sorted out. The list was...
1) take his wife Danielle's 4th Gen Photo iPod and get it work again.
2) since their Windows PC took a permanent dump, extract the music from it
3) figure out what was wrong with his 4th Gen Photo iPod and get it to work again
4) extract all the songs from it for the same reason (lame Windows catastrophe)
I think he expected I might get Number 4 of all of them done. In fact I worked my through all of them and called him a few hours later to tell him he needed to buy a 1 terrabyte external drive because I have 120GB of music I had pulled from their iPod which I both had working.
5) migrate extracted song to hard drive, and present them with instructions that he could follow to add them to his own Windows system and all of his friends systems at no additional charge.
His Photo iPod needed a headphone jack module which was $15 and a new battery which was $17, each iPod had my standard
$40 labor charge. The total to get his two iPod back working perfectly *and* get all of music
(which frankly he thought was a goner) turned out to be $112
Fixed - Total cost $112.
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Janice Markham called me from Petaluma, California
to discuss her daughter Jessica's iPod. Janice isn't an iPod user herself so we were discussing it more abstractly and Jessica wasn't at hand to clarify what was wrong. As she recalled it, her daughter explained it as the battery not being able to hold a charge. She sent it in with enough money to cover the cost of the battery and the additional I charge for de-soldering and soldering in parts.
Once I had it apart I was able to determine every thing basically worked and the battery held a charge properly. The problem was the scroll wheel didn't work. In the case of a Nano 2nd Gen that means replacing both the outer extruded aluminum housing *and* the scroll wheel since the since wheel assembly is epoxied into the outer housing.
The housing and scroll sell for slightly more than the battery/solder fee but I let additional charges go. Also being concerned the daughter may have a bad data cable which was creating a charging problem I sent along at no charge a brand new Apple data cable.
The total cost for everything including the new cable was $65
Fixed - Total cost $65.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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