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These are a few my recent iPod repair experiences.
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Brian Zahl is the owner of a local business here in Santa Rosa California, Piner Printing.
Years ago he was a Postal Instant Press PIP Printing franchisee. We've know each other for years, Brian emailed one day and the message read,
"Hey Frank -
I've got two:
I think they are both 30Gb 4G
One is a repair of a repair - my son tried to fix his - one channel was not working so he ordered a new jack online and broke the harness in trying to install it. So it should just need a new jack and reassembly.
The other one I had brought in a while ago - I think it is probably a bad logic board. I don't know if it is worth fixing (I got a new 4 Gb nano, which is adequate for me). If it does not make sense to repair it you can have it for parts.
Let me know a good time to drop off.
Brian Zahl
Piner Printing"
I called him and mentioned there was little chance of getting the 4th Gen to work again, but I could fix his son's "repair"
He brought them by later that and I had his son's iPod ready for him the next afternoon. The headphone jack was $28 and labor was $40 so $68 got his iPod back working with all of his metal/head banging songs intact.
Fixed - Total cost $68.
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Amy Duckworth-Dawson lives in the Sacramento area of California.
She is a medical doctor and describes herself this way, "foot & ankle... podiatrist. Can't fix IPODs-- only break them."
She emailed me this message about her Nano 4th Gen,
"Hi Frank--
Can I send you my IPOD Nano 4G (16 GB) for repair from water damage?
I dropped it in a pool THEN did the thing I wasn't supposed to do and tried to turn it on an hour later....that was 10 days ago.
It still does not work.
thanks in advance--
Amy"
I sent her instructions to send it in. and it arrived a few days later. Hers was a difficult because the battery had a good charge when it hit the water. That charged battery did two things, it damaged the LCD's backlight connection and it induced added corrosion on the batteries voltage regulator board which obligated me to perform a vivisection on the battery to get it back working again.
I was not able to get the battery to work again and replacement batteries for that Nano don't exist. This is probably the moment where I need to explain that Apple designs the Nano and Touch iPod expressly to never be repaired. The fact that there a few people like out here that can must be a point of serious consternation.
I sent Amy this message about her iPod because I couldn't make the battery work,
"Once I had the new screen in a new condition presented. At first the battery was holding a charge and working fine. Then it started holding less an hour of charge, then a couple of minutes.
The battery in this model, is basically welded in place. There aren't any leads that can be de-soldered and a replacement battery installed.
I can't make the battery hold a charge and I have tried even extraordinarily laborious techniques.
So I need to refund $53 of the $73 you've sent and declare a time of death. I can't make this one work as it should. I was able to get every aspect of the iPod working except "portability". I can't make the battery work or the battery re-charge circuits. It will work perfectly with a car adapter or a docking station *or* as a portable USB 'hard' drive to move files from one computer to another.
You will have it back in a couple of days."
For $20 she has a partially iPod that she now knows will never properly again.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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