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These are a few my recent iPod repair experiences.
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Melissa Craig Morse called and set up a repair for her 4th Gen Black and White iPod.
She lives in Sebastopol and needed the battery replaced in her iPod.
She came by and left it off on the way to go shopping and it was finished when she stopped back by later in the day.
The battery was $15 and labor was $40
Fixed - Total cost $55.
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Whitney Klonsky called me from Portland, Oregon about her Purple 4th Gen iPod Nano.
It was a water case and most likely got wet being set down in spilled water or maybe had water spilled on it. It worked for two weeks after that, which was a month before our conversation and now it had stopped working. I mention to people as clearly as I can that even if your iPod "appears" to work after water exposure, without the device being opened up and having the water exposure processed through they will eventually stop working. Most of the time, when it stops working the failure is attributed to something else. It's rarely tied back to water event in the past.
That time interval, 4 weeks was enough to destroy the interior of her iPod. I couldn't get it working again and sent it back with a $20 refund.
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Dimitri Sleem called me from Fayetteville, North Carolina to discuss a device he had put through the washer.
As we talked I got the impression we were discussing a 4th Generation Nano and sent him instructions on that. What arrived several days later was a 4GB 1st Gen iPhone that I think was his son's
I went to work on it and was able to get it again completely. One obstacle I had was that I needed to run a restore, in essence wiping out everything on it. After you do one of those you also have to reactivate it, a complex process involving a credit card but I wasn't going to use mine.
I emailed him I had it working and got back this message,
"Thank you for fixing the phone. When we get it back we can then have the service provider help us with the reactivation.
My family already knows of your existence but I'll let my friends know about you too in the event that they "drown" their phone."
Total cost for Dimitri was $60 to get his iPhone back working perfectly.
Fixed - Total cost $60.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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