These are a few my recent iPod repair experiences.
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Lea Van Lane sent her 4th Gen 40GB iPod in from Middle Island, New York.
She had called and we discussed her iPod's not having a working scroll wheel... PLUS the fact that she really needed a
new battery.
She PayPal'd the $86 for the scroll wheel, labor, battery and priority with insurance mailing back.
I go her iPod on Friday February 8th and had it fixed and sent back by Monday the 11th.
Fixed - Total cost..$86.
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Benny Tsui sent his iPod in from San Francisco, California.
He has a 5th Gen video iPod that had a broken LCD screen. This is a standard repair. I had it done the afternoon it arrived and sent back the next morning.
Total cost was $33 for the LCd and $40 labor/return shipping.
Fixed - Total cost $73.
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Wilfred Lim called from San Francisco, California and discussed the problems he was having with his 4th Gen iPod.
As he and I continued to work the diagnosis on the phone I narrowed it down to what sounded like the logic board and he would need a new battery. He sent it in and I discovered that it wasn't the logic board, it was the hard drive that had failed.
I usually don't have a good working drive on hand to help someone out with this problem, but this time I did.
He sent a check for $75 that was to cover $15 for the battery, $40 for the labor and what would have been $20 for
the logic board. In his case I substituted the 20GB drive for that $20 payment.
Fixed - Total cost..$130.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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