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These are a few my recent iPod repair experiences.
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John Taylor sent in his Blue iPod Nano 2nd gen from Elkridge, Maryland.
This was a water exposure case and I was not able to get it to work completely. Here is a shot of the corrosion I discovered once I opened it.
Once I got through the work, here was the message I sent him,
"The device got here, the day before yesterday and I've had three sessions with it to try different approaches to it and have still found it to have three pretty serious problems
1) Data connectivity - the device will not stay running and connected to iTunes so I can't update what's on it
2) Scroll wheel control - I've tested the scroll wheel and I know it to work on another 2nd Gen iPod, but it doesn't work on the Rachael iPod so we have a bad data port for the scroll wheel
3) The LCD does has data painted to it, but he back light won't come on. I've tried a new LCD in it with the same result so the LCD connection (which had corrosion when it arrived) can't be made to work.
Yours is a case where I will not be able to get it working again and you will get a $25 ($20 plus the $5 priority mail) refund
And I find myself in still the more awkward place of being the surgeon that was un-able to save a life and now wanting to discuss organ donation. The scroll wheel and housing work, I've tried them on another known good system. That part could benefit someone that has a water damaged 2nd Gen in the future. Would you consider selling me her parts for the $20 I would keep? If so I can send your check back, or destroy it here.
If not, I'll put it back together and send it back with a $25 refund"
John was kind enough to see the wisdom of organ donation and consented to sell me
the iPod for parts. I sent his check back.
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David Arguello sent his iPod 3rd Gen Nano in from Mc Falland, California.
In a standard refrain I am hearing about these, "it went through the washer".
I was able to get his 8GB model working perfectly with no added parts. A day after it arrived, I had it working and it was sent back.
Fixed - Total cost $40.
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Mizrain Navia lives here in Santa Rosa.
His 5th Generation video iPod was having problems and was referred to me by a friend of his who had me fix his iPod.
His hard drive had suffered mechanical failure and needed to be replaced.
I had the repair done for him later that after noon.
The drive was $60 and the labor was $40
Fixed - Total cost $100.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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