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These are a few my recent iPod repair experiences.
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Scott Crawford called from Sebastopol, California
about 7 miles west here. He had a problem with his 5th Gen video iPod. It worked until he dropped it one day and then no more.
It sounded like a pretty clear need for a new hard drive and he brought it over. Once the drive was replaced it worked fine but the battery life was atrociously short and I called him to let him know.
I replaced the drive ($60) and the battery ($23) the labor charge was my standard $40
Fixed - Total cost $123.
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Andy Katzin called from here in Santa Rosa, California.
He had two iPods lying around his house that hadn't been used any time recently because they were broken and the local Apple store was prepared to give $25 off when he traded the iPods in for new ones even though he paid $250 for them less than a year earlier. Rather than trade them in he had put them in a drawer and waited to figure out what he would do.
One day he noticed my sign while driving past and realized there was an alternative to the buy/trade-in/buy new again behavior many iPod owners find themselves in. After studying my website he gave me a call and then dropped them off when he came in down the hill one day.
I worked through the iPods, both were white 5th Gen video iPods
The nicer of the two needed a replacement hard drive. It's failure may have been result the being dropped once too many times. The drive is $60 and labor is $40
The second one whether he knew it or not had been left face down a soft drink, the lucky part is... o the planet, I'm the go-to guy for water immersion cases. Here is an interesting case that shows the degree of intensity I exhibit at my work.
I was able to get that iPod working perfectly again but it needed a new battery. The charge for it was $23 for the battery and $40 labor. While I had it all apart I replaced the heavily scratched faceplate with a new one and the battered and scratched backplate with a much nicer one at no added charge. My thinking is if the device looks cosmetically factory new and works factory new his son Kyle will treat more care and respect.
The total to get the two iPods that cost him $500 working again was $163
Fixed - Total cost $163.
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David Foster sent in two Nano 2nd Gen iPods
one Red and the other Blue from Barnardsville, North Carolina. He had doubts if I could make them work chiefly because he had already tried and it hadn't turned out well.
I was able to get the red 8GB one working with no additional parts.
The blue 4GB one he had changed the LCD in already and had done a slightly destructive job.
I was able to correct his mistakes but it required another new LCD screen.
The Red one was $40 and the Blue one was $40 labor and $27 for the LCD screen.
Two working iPods back that cost him $400 for just $107
Fixed - Total cost $107.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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