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These are a few my recent iPod repair experiences.
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Damian Kortan called me from Highland, New York
one day, like many that call he had a water problem to discuss with his iPod. He had dropped his 5th Generation video iPod into a river for a full minute and a half.
He called right away and got immediately. I was able to get all of iPod working except the hard drive. I was able to present him with three options:
1) an 80GB replacement drive is $100
2) I can install a 30GB drive instead, the backplate will still read "80GB" only you will know the difference ;) that drive is $60
3) You may elect to sell me you iPod with a non-working drive. Apple gives 10% when you trade it in which would be $25 in most cases. If a 5th Gen iPod has a working logic board of hard drive I will buy it for $65. In this case you will get $65 plus a refund of $20 from the forty you sent since you didn't pursue the repair.
He decided on the 80GB drive and getting a new battery for it at the same time since he now knew he had been over-charging his battery frequently for the past two years.
The battery was $26, the drive was $100 and labor was $40. Works perfectly and he's very happy with the result.
Fixed - Total cost $166.
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Michael Wood called from Murphy's, California in the Modesto area.
He had a problem with hearing in *both* sides of his earbuds the 5th Gen video iPod. This is usually just one four things.
1) The iPod has been used with a car adapter or "iHome" that has failed
and thrown full voltage into the logic board cooking it
2) The iPod has been used with a power amplifier (to play music on a PA)
or phone system (for music on hold) and the iPod had its volume too high
relative to the power amplifier's need of a pre-amp signal and blew the
output capacitors out
3) there is a known defect in the 5th Gen logic board where the the
phenolic board substrates that are laminated together, de-laminate in the
area of the audio traces killing the audio on both sides
4) the iPod has been opened or dropped and the headphone jack ribbon
connector has come out or been severed (this is very rare)
Problems one to three require a logic board replacement.
When his got here I opened it up and ruled out 4 right away, then 2 and then 1 leaving 3 as the likely culprit. There is a way to test it which very temporarily restores the audio. He had a de-laminated board.
The new logic board was $90 and labor was $40. Notice that all of music is still safely on the drive. Works perfectly now.
Fixed - Total cost $130.
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Erin Burkhalter of Lynn Haven, Florida
called to discuss his 5th Generation video iPod that he put through the washing machine. Later that day he sent it in with the hope I could fix it.
Once it arrived I took it apart and was able to get everything working except the logic board. I had some arriving from Apple a couple of days in the future and he put in the order for one to be installed.
A few days later it was finished and back on it's way. His took a little longer than typical, because I didn't have the part at the moment I needed it (rare).
The logic board was $90 and the labor/return shipping was $40
Fixed - Total cost $130.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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