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These are a few my recent iPod repair experiences.
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On Saturday December 27th 2008, Kelley Rand called me from Denver, Colorado
to discuss the likelihood of me getting her daughter Haley's iPod to ever work again. It is a 4th Generation Nano that she received for Christmas just a two days earlier.
She had gotten a hold of me right away I told her and that makes a world of difference. It arrived by Priority mail with a check for $40 on January 3rd 2009 and by the end of the day, I had it all working perfectly again.
The total cost to get her Green $200 Nano back working again was $40
On January 7th I got this message from her:
"Hi Frank,
We received Haley's iPod yesterday, and it seems to be working well. Thank you so much for resuscitating it!
Best,
Kelley"
Fixed - Total cost $40.
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Mary Lehr lives here in Santa Rosa, California
and called because her daughter's 3rd Gen Nano went through the washer. (I get this phone call all the time.) However a month had gone by since the washer experience and I let her know the odds of success get pretty dicey after 3 weeks.
She arrived with the Nano a bit later in the day. Over time I was able to slowly get the parts to work, the battery, battery recharge circuit, but the LCD had the common problem I've mentioned here before.... no backlight. In looking at the traces on the ribbon connection I saw what I typically see. The backlight trace on its ribbon connection had basically disappeared. I've mentioned this is because the battery in this model keeps the backlight positive connection charged which acts as an anode and "reverse plates" or "de-plates" the metal away from it.
Here are some images of the inside of her device.
The LCD was $33 and labor was $40.
By strange coincidence Mary found herself the recipient of a 4th Gen in a raffle a day earlier at the local YMCA. That new Black 4th Gen Nano went to her daughter and she kept the repaired 3rd Gen for herself.
Fixed - Total cost $73.
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On January 2nd 2009 I received Okini Hernandez 6th generation video iPod in from Seminole, Florida
with a latter that read,
"Description of 'the incident'
My daughter got the iPod for her birthday in August. Within 24 hours os receiving it, she dropped it into a cup of water. Just a plain cup of cold drinking water. She says she pulled it out immediately, dried it off with a towel. She tried to turn it on. She says it "worked a little, but made noise and clicking." Shen then turned it off. I let it dry for a little while (few hours), turned it on, and nothing - just a black screen. It has been a paperweight since. I just came across it. I took it to the Apple store, their 'genius bar'. Well, the 'geniuses' wouldn't even look at it, they offered me a 10% discount on a new one. So, now I have found you and I hope you can help.
Thanks"
I was not able to make a difference and revive this one. It had been too long with 5 months going by since the accident.
I mention frequently that it gets very uncertain after 3 weeks. Her logic board, hard drive and LCD wouldn't
work and I sent it back on Monday the 5th with a $20 bill.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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