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These are a few my recent iPod repair experiences.
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Eric Rizzo lives here in Santa Rosa
and called me on the morning of January 5th 2009. We had spoken months before when he had an older 4th Generation iPod he wanted me to look into repairing. At that time I waved him off because the device had too many things wrong to be an effective repair.
This time he called about his 5th Generation video iPod which had a mechanically failed hard drive. There was no doubt about the problem and he brought it by later in the morning.
I had the repair done for him in an hour and came by after doing a few other errands.
The drive was $60 and labor was $40, another happy customer!!
Fixed - Total cost $100.
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On January 5th 2009, Marius Pelsma found me on the internet and called me from Sonoma, California.
He had moved there with his wife in the past couple of years and was still learning his way around Sonoma County.
Marius has a 4th Generation Black and White iPod that has a working hard drive (miracle) but had what he thought was a failed headphone module and wanted to know what it might cost to fix. I asked him a few more questions and it actually sounded like the headphone module was bad. I told him I would give him the headphone module but he would have to pay the $40 labor rate to effect the replacement. He got the iPod here later that morning.
Once I got inside the iPod and switched the headphone module I found the problem was really the logic board *and* the headphone module. Something he did knocked out the right side of the power amplifier on the logic board and that also took the right side hearing in the headphone module with it. I hadn't seen this before.
He left his cell phone number so I could call if needed while he was shopping in town and waiting for me to finish. He agreed to replace the logic board and head phone jack to solve the problem and added that a new battery would be in order too.
The logic board was $20, the headphone module was free, labor was $40 and the battery was $15.
Fixed - Total cost $75.
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Nicole Vandersal lives in San Francisco but is student at University of California Berkeley.
Well that doesn't state the whole truth, she was a student. She just got her doctorate in biology from there and I mean just got it.
She contacted me originally in October of 2008 sent her 5th Gen video iPod in thinking it had a failed hard drive.
In fact she had spilled red liquid vinyl into the docking port on the bottom and destroyed the iPods ability to charge the battery or make updates to the music on it because of the damage it did to the USB connections.
Two months went by after I got back to her and I didn't hear anything, then finally I got an email explaining how sorry she was in the delay and she wanted to move forward with the logic board repair. She had been finishing her degree program up and just got things through the graduation committee. From my end I now wanted to make sure that nothing else was wrong with her system, so I called her to tell I needed overnight to analyze things again.
In the morning I called to say it was only the logic board and PayPal'd in the funds to replace it.
The logic board was $90 and labor/return shipping was $40
Fixed - Total cost $130.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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