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These are a few my recent iPod repair experiences.
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Brian Weir lives in Cobb, California
near me but over the hill toward Napa. He noticed an an ad I was running on Craigslist about iPods that had been dropped in water which I had been able to repair successfully. His problem was a bit different but followed the links in the ad and read through things on the web site. He needed the LCD screen replaced on his 5th Gen video iPod and he needed work done on his hard drive to restore the 6000 country songs he which were working erratically.
These are before and after of the LCD and him happily holding the iPod.
It was $33 for the LCD and $40 for labor/data recovery.
Fixed - Total cost $73.
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Chris Baily lives a bit north of here in Windsor, California
and actually works for the City of Windsor in the park and Recreation department. Like many workers there, he has a 4 ten hour day work week leaving a 3 day weekend all the time. He stopped by having seen the sign where I work and dropped off a 5th Gen video iPod his brother had given him.
Nicky, his brother had dropped it and knocked out the right side hearing. Nicky decided that rather than repairing it he would get e new one for $250. (This was obviously before the "economic crisis" made that thinking unwise) Chris left it off and was able to pick it up fixed an hour later.
The part was $28 and labor was $40
Fixed - Total cost $68.
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Catherine McCaw's father called me one day to discuss her iPod.
She is a 3L at Harvard Law school and is looking forward to a career in government work. She had fancied the idea of working as a prosecutor but has more recently decided she would work or assist at developing policy. I think if she can get a job as an aid to someone like a Daniel Patrick Moynihan (if he were still in office) that might her ideal job.
Her iPod arrived a few days later with a note that read,
"The data on my primary iPod got wiped out and now this iPod contains most of the same data. It stopped working after being in a book bag in a rain storm but still works if connected to my Bose iPod Dock.
More than anything I am concerned about retrieving the data from the iPod."
I took the iPod apart. It had some corrosion and severely corroded battery jack and battery. I was able to get all the songs off the drive and was able to clean up the device enough to be able to get it to work perfectly once I replaced the battery. I moved a copy of the data (songs) back over to it in such a way that she would be able to add it back to her iTunes Library (or anyone else's) permanently.
The reason she had no lost her all of her songs in her iTunes Library was a problem I've experienced also. To use iTunes Apple also insists you have a current running copy of Quicktime. Although the Quicktime doesn't require iTunes, I believe the iTunes internal video player is Quicktime based so it is required if your can play video on it for the version of iTunes you must have running. The Quicktime upgrade for her iTunes upgrade failed. I've had the same thing happen. She called Apple for technical support and the fellow in India that assisted her, basically advised her (as part of minimizing duplicate music files) to throw out everything in a directory. When she emptied the trash can they were gone forever.
I think Apple would instruct someone this way because they believe if you have legitimate access to the original CD's you can spend the time to rip them again. If you don't then they get a chance to sell you the music again.
I was able to repair her iPod and get running again perfectly, but I needed to replace the battery which had been destroyed by the water. I was also able run the data extraction and park a copy of the files. In this picture you see that she has only 1245 songs and a single movie, yet there is just 13.3 GB available on the drive still. That's because there are two sets of files on the iPod, one that she can still play on it and another that she can add back to her iTunes Library, by following the instructions here. http://www.isickbay.com/add_to_library.shtml
To get her device back working perfectly and a safe copy of all of her files... the battery was $19 and
labor/return shipping was $40.
Fixed - Total cost $59.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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