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These are a few my recent iPod repair experiences.
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Lito Briano called me months before he actually brought his iPod in for repair.
He lives here in Santa Rosa and has a 5th Gen video iPod that had hearing from neither side when he brought it in, but when he called still had hearing from the left side.
I replaced the headphone jack/hold-lock switch and it was just like factory new. The part was
$28 and labor was $40. He had it back working an hour after he dropped it off.
Fixed - Total cost $68.
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Chase Kirkham called me about his 6th Gen 120GB video iPod from College Station, Texas.
I went through my recent experience with that model and sent him by email, instructions on how to send it in. It arrived a few days later with a letter that had a summary of the problem.
"iPod fell into a cup of Coke. Head first, was plugger in at docking port."
When I got the iPod open I could tell it wasn't actually Coca Cola. I've seen that before, what he meant was a lemon Lime carbonated soft drink. I took the device completely apart. I even took the hard drive completely apart and I re-washed all the parts and dried each separately. I wanted to get all the citric acid off them knowing that would would ultimately induce corrosion if I left it in place. This added hours to the task.
When I was finished I was able to get everything to work except the LCD which had a problem with the backlight. I couldn't get the backlight to turn on because the 3 left most traces on its ribbon connection had been completely corroded away. This was because the battery still had a charge when the iPod had fluid in it. The battery will keep the positive connection charged and "de-plate" those traces of the ribbon connection.
Also 2 of the 5 connections from the battery had corroded away (for basically the same reasons).
The battery was $19 and the LCD was $41 with labor/return shipping being $40, but for $100 he got his $250 iPod back working perfectly.
Fixed - Total cost $100.
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Pat Power called me from Petaluma, California
about a 5th Gen 30GB video iPod. I was kind of surprised to have it be a local call since there was a 212 area code associated with it. She explained she was a Vonage user and the local number assigned to her Voice Over Internet Protocol came from when she was living in New York. When you use Vonage your local phone number migrates to where ever you happen to move.
She sent it in saying she needed it repaired and then sent on to a New York address when finished.
The problem proved to be a failed hard drive. The drive was $60 and labor/return shipping to New York was $40.
It works perfectly now and looks brand new again.
Fixed - Total cost $100.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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