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These are a few my recent iPod repair experiences.
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Adrian Lazatin called me from Corona, California about his 16GB iPod Touch 1st Generation.
It was dropped in the toilet early on July 10th 2009. We discussed more the problem and I sent a message while we were on the phone together that summarized the conversation we were having at the time and gave him instructions on how to send it in.
It arrived on July 15, 2009 with a letter that read in part, "When my wife handed me the iPod the screen was still blurry. Then I pressed the home button and it turned off and would not turn back on. On the way to work I tried to blow some of the water out using my breath. I tried to turn it on several times but no luck."
I went through the device, cleaning and correcting. I ultimately got it all working again perfectly... even the Wifi which is usually really difficult. It did require a replacement LCD screen and that was $23.
The LCD was $23 and labor/return shipping was $60 but it's works perfectly again now. Notice in the 2nd photo that the WiFi connection is working.
Fixed - Total cost $83.
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John Castor called me from here in Santa Rosa, California.
He's a previous customer. This time it was about his friend from work's (John's an electrician) Blackberry 8310 that seemed to have a faulty scroll wheel. It would work sporadically. It was fairly good in rolling up and down but terrible moving the cursor side to side.
I took the Blackberry apart to a deeper level than I've ever needed to before. In this case I had to dis-assemble the scroll wheel ball assembly. There are four small wheels that create induced magnetism as they revolve, one each for up-down-left-right. The left and right rollers were covered in particles of metal foil, or it might have been thin pieces of what were once molten solder that had been dropped on the phone and then moved into the ball area and then moved around the ball getting trapped in the rollers.
That fine metal foil around the roller was getting the ball movement from being interpreted by the rollers.
I use tweezers to remove it all and then reassembled the Blackberry 8310. It worked perfectly again.
Total cost was $60
Fixed - Total cost $60.
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James Savitske emailed me from Mariette, Georgia about his 80GB 6th Generation video iPod.
about his 80GB 6th Generation video iPod. The message read,
"Hi Dr. Frank!
Well, you guessed it! An iPod classic feel in my pool while it was in hibernation. It was in the water for about 10 seconds. The screen was lit when I removed it from the water. Since it was my 20 year old son's, I gave it to him immediately to "handle", and don't know if he shut it off or not, because he was so upset!. Any way, we promptly put the device in a bag of dry rice, and then it began making a buzzing noise and felt hot. Then it ceased making any noise. I guess the unit was probably still on.
Well, anyway, do you think this thing is salvageable? Please advise if you think so, and I'll send it off to you for repair!
Thanks for your time and consideration.
Sincerely,
James Savitske
Marietta GA"
That is a model I am successful at fixing in 14 out of 15 cases and I sent him information on how to send it in. His arrived a few days later.
This was that one case in 15 where it was not practical to repair because there were too many things wrong. The specifics were in the message I sent back to him a day after it arrived.
"James,
It arrived yesterday and I worked my through it.
I haven't seen a set of circumstances like this in 2 years, something has gone on that you may not know.
When I opened it there was wall to wall well established corrosion. Like what would find as the result of sea water immersion, or a dropped in toilet/not clean bowl immersion. Or one that had been dropped in "freshish" water but months earlier.
The logic board was destroyed, three traces on the LCD screen had corroded away so it wasn't any good, the battery was trashed, and even after I took the hard drive all apart, I wasn't able to get it working again.
It was a complete ruination, nothing salvageable and very strange considering what you described.
I'll send it back later today with a $20 refund.
Read this on how to source a new one.
http://www.isickbay.com/how_to_buy_new.shtml"
It cost him $20 to find out there was nothing that could make a difference.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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