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These are a few my recent iPod repair experiences.
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Bruce Dorey is an engineer that works for McQuay International.
They are the second largest maker of air conditioning systems and what Bruce works on is how minimize the consumption of new materials in their products and how to make certain the finished they make are easily dismantled for reuse once they have out their product cycle. He sent me an email from his home in Plymouth, Minnesota about his 6th Gen 80GB video iPod that read,
"Hi well, I dropped my beloved iPod into the bath tub does not work at all. Is this a good case for you? Please explain how to best get it to you for repair. Thanks"
I sent him back the instructions to send it and it arrived a few days. By the next afternoon I had gone though it and was able to send him back this reply,
"Bruce,
It arrived this morning and I've been able to get through it by this afternoon.
I have it all working and you files are safe. The battery didn't make it and the LCD didn't make it either. There was corrosion on two of the 5 leads beyond being able to use it again. And the LCD had 3 critical leads corroded away which were the ones that made the backlight glow. So there was a dark screen with data painting to it but would have required looking at it in strong sunlight to see anything.
The battery is $19 and the LCD is $33
I'll send a PayPal request for $52, cover it by noon tomorrow and the iPod will be the way back at 3pm tomorrow.
I see that you are not a PayPal user, read the message and follow the instructions. It will take less than 20 seconds to build the account andpay it.
Frank"
I actually sent that message after 10pm and the next day he built the PayPal account and I was able to get it back out to him.
Works perfectly, all of his files are still there and safe, the total was $92
Fixed - Total cost $92.
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I got an email from Terry Tassin in Vancouver, Washington one night.
It actually arrived at 9:09PM Because it was after 8PM and he used email he got a reply back from in under 3 minutes. I respond to email the moment I read it, and I check my mail continually while I am here. (at 8PM the phone system shuts down). The message read,
"Well, Frank, here's my quick story. Came home from work this evening with my 2-month old iPod Touch 8GB in my front shirt pocket, bent over a bathtub half full of water to retrieve a cedar plank that had been soaking all day to be used to grill a nice Chinook salmon fillet for dinner, and you guessed it: the iPod slipped out nice and smooth and got a 3-second cold water bath. This happened about 1 hour ago; you're the first person I found online, and after checking around a bit, I think you're my guy.
Shall I send the iPod to you in tomorrow's mail? I'll include a check for $60, unless you prefer PayPal.
The salmon was delicious, by the way, though my thoughts were unfortunately elsewhere."
I concurred with Terry and sent back instructions to get it to me. It arrived a day later on a Friday. By Saturday afternoon I had the iPod working again perfectly. It did require having the LCD replaced which is a $43 part but all the files and apps were still safe on it.
Notice the detail shot of the WiFi connection, it all works. Total cost to get it back working perfectly was $103
Fixed - Total cost $103.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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