Cheryl Heinz emailed me from Aurora Illinois (60504) about her 32GB 3rd Gen iPod Touch.
The message read,
"Hi,
I have a 3G iPod Touch that had some water spilled on it a few days ago. It came back OK, except that the backlight doesn't work, which is a big problem with the way I use it. (Lots of reading, which is nearly impossible without the backlight.)
I sent it into iResq, and they are sending it back -- although replacing the LCD and digitizer would likely fix the backlight, they also found corrosion on the motherboard that they couldn't do anything about. Given that, no repair would likely last more than a few months at best. (Kudos to them for being honest, though -- they could have taken my money for the short term repair...)
Is this the sort of thing that you could fix with a longer post-repair life? Or would the outcome likely be as short as iResq reported?
The iPod is only about 4 months old... love it, but not loving the susceptibility to water damage.
Thanks,
Cheryl"
I replied back, "
> > I sent it into iResq, and they are sending it back -- although
> > replacing the LCD and digitizer would likely fix the backlight,
The digitizer would not require replacement as part of an LCD replacement and those two parts don't even plug into the same logic board in the device, completely separate altogether.
> > they
> > also found corrosion on the motherboard that they couldn't do anything
> > about.
Did they try? You know once the corrosion is arrested the problem stops, leave it on the logic board and make no attempt the death is certain.
> > Given that, no repair would likely last more than a few months
> > at best.
That is not a given. it's a false and bad presumption. So we've actually spent precious time getting it to and from them with no attempt and no result.
> > (Kudos to them for being honest, though -- they could have
> > taken my money for the short term repair...)
> >
> >
If you do not make an attempt at a save, you're working on the wrong team. That is the way Apple behaves... the water indicator tripped and now we won't repair it, you have to buy a new one.
I'm not especially certain the LCD would need to be replaced even. I'm far more concerned about the condition of the WiFi connectivity.
> > Is this the sort of thing that you could fix with a longer post-repair
> > life?
or at least make an attempt at repair? yeah, I'm pretty good at this
This is an exchange in email with a fellow on Wednesday night after I finished working on his Touch. He now has a perfectly working 64GB Touch 3rd gen now. It arrived with the same problem you describe, water exposure, 'failed LCD backlight'
"You sir, are a true Professional. It is obvious you are the best at what you do. I seriously doubt if there is anyone else with your talent. Maybe I've read too many testimonials from your website, but I truly believe that there isn't anyone as skilled as you at what you do.
On Wed, Mar 17, 2010 at 10:01 PM, Frank Walburg wrote:
@gmail.com wrote:
I had sent it to Mission Repair and they ran diagnostics and told him they couldn't fix it,
They apparently lack my MoJo"
I was able to get her Touch working perfectly again including the WiFi but it required replacing the LCD screen which was a $41 part. I was surprised to find she had some Bassnectar music on it. He is from San Francisco and the next weekend I went to see him at the Coachella Music Festival, along with Infected Mushroom, Tiesto, Orbital, Richie Hawtin as Plastikman, Dave Guetta, Club 75, Dirty South, Kaskade, Pablo Hassan, Areoplane, Benny Bennassi, Wolfgang Gartner, all terrific. and Deadmau5.
The LCD was $41 and labor/return shipping was $60. It was saved for a total of $101
Fixed - Total cost $101.
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