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These are a few my recent iPod repair experiences.
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I got an email one morning from Debra Patullo who lives in Lewiston Michigan (49756)
about her son's iPod Touch 1st Gen model that read,
"My son has an Ipod touch 1st generation. His screen broke but the ipod still works fine. Can you repair this? What would the cost be? He was wondering if you are able to upgrade it to be comparable to a 3rd generation. My concern was the screen for now. Please let us know
Thank you
Deb P
Michigan"
I sent back some specifics on that repair, and she came back with,
"Ok. We'd like to have it repaired. I'd prefer to use Paypal. Can I mail it to you today or do I need special instructions?
Deb P."
It arrived a few days later with a note that revealed more what had happened. Zach had the iPod in his backpack and threw his football cleats in. The metal cleats are what broke the the glass. The new Upper glass looks terrific and all of the features of the iPod working perfectly.
The part was $27 and labor/return shipping was $60
Fixed - Total cost $77.
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I got a call from Scott Martin in Hampton, Virginia (23666) about his 3rd Gen 32GB iPod Touch.
He had bought it just about a month earlier. The note that came with it read,
"The iPod was bought in November. It is the latest generation of that model. It was knocked into the toilet after an impressive ricochet off the adjacent toilet paper holder.The water was "clear" and there were 'no chemicals' present in the bowl. The iPod was i the water partially immersed for no more than 4 seconds. It went in top to bottom at an angle. The iPod worked for several hours after the incident with the exception of the on/Off button on the top. That utility was gone immediately. The device worked for three more hours before the battery was drained."
I worked on it over Christmas weekend and was able to get all aspects of it working perfectly again.... including battery recharge circuits *and* it;s WiFi connectivity.
It did require a replacing the the LCD which is a $41 part so the repair with labor/return shipping was $101. Far less than the $400 plus tax it would take to buy a new one.
Fixed - Total cost $101.
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Brian Moshenko called me from Laguna Niguel California (92677) about his 8GB 4th Gen Nano.
The scroll wheel on it stopped functioning in July which was 6 months earlier than the call. I sent him instructions to send it after I went over with him on the phone. It got here a few days later. The compass point buttons worked but the scroll wheel didn't. The Application Specific Integrated Circuit that controls the signal to the logic board had failed. I have heard enough reports of this problem, that I can pretty much state there is a defect rate much higher than it should be.
The scroll wheel is epoxied into the housing on this model so it means replacing the extruded aluminum housing *and* the scroll wheel assembly.
I had a matching part, made the replacement and the device was back on the way the next day.
The part was $35 and labor/return shipping was $40
Fixed - Total cost $75.
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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