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These are a few my recent iPod repair experiences.
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Kevin Lane lives down the street from me here in Santa Rosa California (95403) when he isn't at his Santa Cruz house.
I got a phone call from his wife about his iPhone 4S. He had dropped it and it stopped working, the screen went blank and wouldn't come back on again.
That set of circumstances I hear often enough but it's usually followed by "and the front screen shattered" not it stopped working.
In the meantime her Kevin decided to use her phone until his could get working again, if it could be made to work again.
I had her bring it down with $60 which is my labor rate for iPhone repair.
Once I had it here and disassembled I started to analyze whether we had a good logic board, yes we did. Was the battery charged, no it was dead. Then the docking module which brings power to the logic board and therefore to the battery. It also has the Home key switching on it which is what Kevin was using to turn on the phone since his power button stopped working 14 months earlier when he dropped it.
The docking port was the problem. It had a couple of pins inside the port bent over. Among the bent pins was the USB +5 volt pin. He had used improperly a docking cable and damaged the port affecting the power to the battery recharge circuits.
The replacement part was $18 which he paid when he picked the phone up.
Total cost was $78 to get his 4S back working perfectly again with all of files and photos still on it.
I got a phone call from Steve Walsh who lives here in Santa Rosa California (95403). He had two problems to manage with his Silver 160Gb 7th Gen video iPod.
1) replace the logic board because he had bent over a few of the docking port pins while (forcefully) inserting the docking plug. He had lost battery recharge connectivity and data connectivity.
2) Steve is a Windows user. I've covered my feelings on Windows in the past but the quick take away is... you can't scan the horizon of friends you know and come up with one person that has not had a catastrophic event taking everything on your computer away forever. Steve had one of these events and had lost his entire iTunes Library. He needed me to also perform a data extraction and file parking for him.
In the case of a 6th Gen Video iPod, the hard drive in it once formatted in an iPod has a relationship to the serial number of the of the on board micro-processor. If you move the drive to another iPod, the drive becomes un-readable and has to reformatted. If you replace the logic board because of bent pins, the drive though working perfectly becomes un-readable to the new logic board.
This wasn't the case with the 5th Gen Video iPod, or any of the previous models. By making the drive un-readable this way Apple gets a chance at re-selling the now missing songs and movies to you again.
*But* I have a way around this. Give me any iPod, iPhone or iPad (that is still working) and I can get a copy of the files off of it.
I pulled copies of the files from it by using it as a raw drive with an adapter set and then went on to replace the logic board.
Once the logic board was replaced I re-formatted the drive and moved the new copy of the files over to the iPod. I am using its internal drive as an external USB drive to move them back to his house so he can add them back to his iTunes Library again, permanently (will as permanently as any Windows system is, which is to say he will have them for another 20 to 28 months before his 'goes away' again.)
The replacement part was $70 and the labor of the switch and data recovery was $40 bringing the total cost of job to $110
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I'm in Sonoma County... Northern California wine country.
If you live nearby, are traveling through or live in the San Francisco Bay Area bring your iPod to me and I can do the work while you wait or go wine tasting for a while. Send me an
email just to make sure I have on hand whatever parts your repair will require.
Call or email me
with questions or to set up a repair. You can also call, I am here most days from 8am to 8pm
Toll Free 1-877-IPOD-PRO (1 - 877 - 476-3776)
Send the device to:
Frank Walburg
2145 Service Court
Santa Rosa, Ca 95403-3139
Methods of payment
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